Shipping policy

1. Shipping Destination & Order Processing Time

Where We Ship: We proudly offer standard shipping services to customers located within the United States.
Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after you receive your order confirmation email. You will receive another notification email with tracking information once your order has officially shipped.

2. Shipping Estimates & Delivery Rates

Shipping Rates: Shipping charges and options for your order will be calculated and displayed dynamically at checkout.
Delivery Estimates: While we strive to meet standard courier windows, all delivery times are estimates only and are strictly not guaranteed. Actual delivery timelines may vary based on carrier routing, regional sorting facilities, or unforeseen seasonal volumes.

3. Shipment Tracking

Once your package is handed over to our shipping carrier, you will receive a confirmation email containing a tracking number and a tracking link. Please allow up to 48 hours for the carrier system to update and reflect active tracking updates.

4. Title, Risk of Loss, and Delivery Issues

As outlined in our Terms of Service, once your package is transferred directly to the shipping carrier, the legal title and risk of loss passes entirely to you, the customer.

Delays Outside Our Control: We are not legally liable for shipping disruptions, transit delays, customs holds, or courier inefficiencies.
Incorrect Information: It is your sole responsibility to provide an accurate, current, and complete shipping address at checkout. We cannot modify shipping paths once an order is dispatched and are not liable for packages sent to incorrectly formatted addresses.
Damaged or Missing Items: If your order arrives damaged or fails to update after an extended tracking period, please retain all original packaging materials and contact us directly at your earliest convenience with your order number and photo evidence so we can assist in facilitating a carrier inquiry.